Shipping information November/December 2024
US Standard Shipping: up to 15 working days
US Express Shipping Christmas (UPS): 3-4 working days
2024 was an important year for us: We expanded our portfolio, increased quality and gained many new customers. This development presents challenges for our small team, but our aim remains to offer every customer the highest quality. Bandwerk is growing from a manufacturer to a global player for Apple accessories while remaining true to its values. The current growth trajectory unfortunately has an impact on the delivery times of some products. We are working hard to ensure punctual deliveries and have brought in new employees and external partners to do so.
We are the only company to offer custom adapters for your Apple Watch, handmade bands from Switzerland and were the first with a metal iPhone case. Adaptations to the new titanium models require planning, and pre-sales help us manage this demand.
We thank all customers for their patience and trust in us. Your order is securely recorded in the system and will be shipped chronologically according to the order date. Those who ordered first will receive their goods first. Cancellations and new orders may therefore result in further delays.
All orders are shipped in proven premium quality. If delays occur, you will find current information in the FAQ section of the product groups, which we update daily.
Items affected by delivery delays
Here you will find a daily overview of the product groups for which there are full or partial delivery delays. If you have any further questions, please contact our dedicated customer service at: service@bandwerk.de
Das Daily Silicon Band wird ab Anfang Januar an Teilnehmer der Black Week Aktion versendet.
Die Sonderedition Witwenmacher befindet sich in der Produktion und wird am 16. Dezember ausgeliefert.
Die Sonderedition Rossa befindet sich in der Produktion und wird ab 18. Dezember ausgeliefert. Kunden aus Deutschland erhalten diese Sonderedition vor Weihnachten.
Shipping of the variants Vintage Tan 45mm Midnight and Vintage Black Titanium Gold on 12/12/24.
Shipping delays due to worldwide delivery difficulties of the sought-after Shell Cordovan leather. Black variants will be shipped on December 18th.
Shipping on 12/12/24.
All 42mm variants will be shipped on December 18th. Coal Black will be shipped on December 13th.
Delivery delays due to high demand for Diamond Black 46mm. Shipping will be on December 13th.
Delivery delays for the Series 10 models Titan Natural and Titan Slate: Shipping starts January 15th.
In the pre-sale. The iPhone 16 metal cases will be shipped chronologically starting in Mid December after the pre-sale. All presale orders will be shipped until January 15th.
Our MagBase Desk is our most ambitious and innovative project. Production has already started, but it requires extensive manual work. We are therefore currently planning delivery by the beginning of January at the latest. Our customer service will be happy to keep you up to date. If you have any questions, please contact: service@bandwerk.de
Due to high demand shipping on December 16th
Sorry for any delays
If you are affected by delays, we sincerely apologize. Rest assured that we are working hard on your order. If you would like a written confirmation, simply contact us with the following text via copy/paste: service@bandwerk.de
“I would like to know the status of my order immediately
experienced, order number: 123456DE"
or even easier and faster:
“I would like to know the status of my order immediately
experienced, name: Max Mustermann"
If you would like to cancel your order due to delivery delays, you can easily do so via our returns portal. Please note that all orders are processed chronologically. A cancellation and reorder could therefore lead to further delays as demand is currently high.