General Terms and Conditions of BandWerk

§1 Applicability to entrepreneurs and definitions of terms

(1) The following General Terms and Conditions apply to all deliveries between us and a consumer and are valid at the time of ordering.

A consumer is any natural person who concludes a legal transaction for purposes which cannot be primarily attributed to their commercial or independent professional activities (§ 13 BGB).

§2 Condition of a contract, storage of the contractual text

(1) The following provisions on the conclusion of the contract apply to orders placed via our online shop https://www.bandwerk.de.

(2) In the event of the conclusion of the contract, the contract shall come into force with

JoViKontor GmbH
Augustenstr. 41
D-80333 Munich, Germany

(3) The presentation of the products in our online shop does not constitute a legally binding contract offer on our part, but is only a non-binding request to the consumer to order the product. By ordering the desired product, the consumer makes a binding offer for the conclusion of a purchase contract.

(4) Upon receipt of an order in our online shop, the following rules shall apply: The consumer issues a binding contract offer by successfully going through the ordering procedure provided in our online shop.

The order is done in the following steps:
1) Select the desired product
2) Confirm by adding the product to the shopping cart (by clicking the button: “ADD TO SHOPPING CART”)
3) Verify the details in the shopping cart
4) Click the button “Continue to Checkout”
5) Log in to the online shop after registration and entry of applicant details (e-mail address and password). (Optional)
6) Further verification or rectification of the data submitted.
7) Send the order by clicking the button “BUY NOW”

After checking the data, the consumer can return to the online shop before sending the order by clicking on the “back” button on the Internet browser used by him, on which the customer’s data is recorded in order to correct input errors and/or close the Internet browser to cancel the ordering process. We acknowledge receipt of the order immediately by an automatically generated e-mail (“order confirmation”). With this, we accept your offer.

(5) Storage of the contractual text for orders via our online shop: We store the contractual text and send you the order data and our General Terms and Conditions by e-mail. You can also read the terms and conditions at http://bandwerk.de/agb/. You can review your previous orders in our customer area under My account -> Track delivery, your e-mail address and the order number is required.

§3 Prices, shipping charges, payment, due date

(1) All prices are final prices and include VAT(Value Added Tax). The shipping costs will be covered for you by BandWerk.

(2) The consumer has the possibility of chosing payment in advance, PayPal or credit card.
The PayPal Terms of Service apply to payment methods offered by PayPal.

(3) If the consumer has chosen payment in advance, he undertakes to pay the purchase price immediately after conclusion of the contract.

§4 Delivery

(1) Unless otherwise stated in the product description, all articles offered by us are immediately ready for shipping. The delivery takes place within 10 working days. While in the event of payment in advance, the deadline for the delivery begins on the day after the payment order to the bank commissioned with the transfer and the day after the contract is concluded for all other methods of payment. If the deadline falls on a Saturday, Sunday or public holiday at the place of delivery, the deadline shall end on the next working day.

(2) The risk of incidental loss and the incidental impairment of the sold goods, also in case of sales shipment, shall pass to the consumer upon delivery of the goods.

§5 Retention of title

We reserve the ownership of the goods until full payment of the purchase price.


§6 Right of revocation of the customer as user:

Right of revocation

Consumers shall be entitled to a right of revocation in accordance with the following restrictions, whereby consumers are all natural persons who conclude a legal transaction for purposes which cannot be primarily attributed to their commercial or independent professional activities:

Cancellation policy

Right of revocation

You have the right to revoke this contract within a period of thirty days without giving any reasons.

The period of revocation shall be thirty days from the date on which you or a third party designated by you other than the carrier, has or has taken possession of the goods.

To exercise your right of revocation, you must contact us

JoViKontor GmbH
Augustenstr. 41
D-80333 Munich, Germany
E-Mail: info@bandwerk.de

by means of a clear statement (for example, a letter sent by mail or e-mail) of your decision to revoke this contract. You can use the enclosed sample revocation form, but this is not required.


Exclusion of the right of revocation

According to § 312g paragraph 2 clause 1 of the German Civil Code, goods that have been manufactured according to customer specifications or are clearly tailored to the personal needs of the customer are excluded from revocation. These are primarily items that have an engraving, embossing, imprint or other specific alterations that do not correspond to our standard product applied or applied (hereinafter referred to as 'personalisation'). Due to the personalization, the item cannot be reused for us, which is equivalent to an economic total loss. All personalized items are for final sale and have been personalized according to the customer's instructions. BandWerk and JoviKontor GmbH are not liable for errors that are based on instructions or specifications provided by the customer. Furthermore, we reserve the right to reject generally inappropriate, offensive, racist, sexual, violent or offensive personalizations at our own discretion. Should we exchange or take back personalized items described here in individual cases, this is done solely as a gesture of goodwill without acknowledging any legal obligation. In the event of a return, we reserve the right to reimburse the full or part of the purchase price.

Consequences of cancellation

If you revoke this contract, we will refund all the payments we have received from you, including the cost of delivery (except for the additional costs resulting from the fact that you have chosen a delivery method other than the most favorable standard delivery offered by us) within a period of fourteen days from the date on which the notice of revocation of this contract has been received by us. For such repayment, we will use the same means of payment that you have used in the original transaction, unless you have expressly agreed otherwise; in no case will you be charged fees for these repayment.

We may refuse the refund until we have received the goods or until you have demonstrated that you have returned the goods, whichever is the earlier.

You must return the goods to us immediately or in any case no later than fourteen days from the date on which you inform us of the revocation of this contract. The deadline is respected if you send the goods before the end of the deadline of 14 days.

We take care of the direct costs of returning the goods.

End of cancellation policy


§7 Revocation form

Sample Revocation Form

(If you want to revoke the contract, please fill out this form and send it back to us.)

JoViKontor GmbH
Augustenstr. 41
D-80333 Munich, Germany
E-Mail: info@bandwerk.de

I / we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods

Ordered on (*) /received on (*)

Name of consumer(s)

Address of consumer(s)

Signature of the consumer (s) (only in the case of communication on paper)


(*) Delete as appropriate.

§8 Warranty

The statutory warranty regulations shall apply.

§9 Contractual Language

German and English will be available as contractual language.

General Terms and Conditions, as of Dec.2020