Shipping
All products in stock are dispatched no later than one working day after receipt of the order. As soon as your product is on its way, you will receive a tracking link.
You can find detailed delivery information for your country here.
United States & Canada
All orders within the United States are eligible for free shipping. If you opt for this method, please expect a delivery timeline of 5 - 10 business days from the date of your order confirmation. The arrival date is an estimate and actual delivery time may vary.
We also offer UPS Express shipping as an optional service. If you choose this method, your order will typically be delivered in 2 - 4 business days, subject to current UPS delivery schedules and rates. Rates for UPS Express shipping vary and will be provided at the time of checkout.
All orders delivered “Delivery Duty Paid” (DDP), which means that the recipient does not incur any customs costs or taxes, BandWerk takes care of these costs.
Canada
We offer UPS Express Shipping to Canada. There are two options: either customs-cleared or non-customs-cleared. The UPS rate is displayed for both options depending on your destination.
The shipping time is 3 - 5 working days.
Australia & New Zealand
We offer UPS Express Shipping to Australia & New Zealand. Rates for UPS Express shipping vary and will be provided at the time of checkout.
All orders delivered “Delivered At Place” (DAP).
United Kingdom
For orders to the United Kingdom we recommend using our dedicated UK domain. Please visit the UK store to learn more about shipping.
European Union
We offer UPS Express Shipping within the European Union. Rates for UPS Express shipping vary and will be provided at the time of checkout. It's approximately 10€.
The shipping time is 2 - 4 working days.
Rest of the world
We offer UPS Express Shipping to all other Countries. All orders delivered “Delivered At Place” (DAP). The UPS rate is displayed depending on your destination.
The shipping time is 2 - 6 working days.
Returns
Returns
BandWerk grants you a 30 day return period, no questions asked (but we're still happy to receive constructive criticism).