Returns & Exchanges

Whether you are not satisfied with your order or would like to exchange it, we are happy to help you.

BandWerk guarantees you a 30-day return period during which you can return the product without giving any reason (we still welcome constructive criticism).

Return product

(This link is only available for customers from Germany)

If you would like to return your product or request a replacement, please use the link above or send us an email to service@bandwerk.de so that we can provide you with a free return label.

You are welcome to enclose the sample cancellation form with your return shipment, but this is not mandatory.